Privacy Policy
Last updated: 14 August 2026
This Privacy Policy explains how Charika Private Limited ("we", "us", "our"), which operates the brand DammruVani and the website dammruvani.com, handles your information when you use our services over WhatsApp and the web.
1. Information we collect
- Birth details you choose to share: name, date of birth, time of birth and place of birth. These are used to prepare your reading.
- Contact details: your WhatsApp number and any name you provide.
- Messages you send us and the readings we send you.
- Payment information: processed by our third party payment provider. We do not store your card, UPI or bank credentials.
- Basic technical data when you visit the website, such as device and browser type.
2. How we use your information
- To prepare and deliver your readings, daily cards and consultations.
- To respond to you and provide support.
- To operate, secure and improve our services.
- To process payments and keep records required by law.
3. WhatsApp
We deliver our service through WhatsApp, which is provided by Meta. Your messages are also handled by WhatsApp under its own terms and privacy policy. Please review Meta's policies for how it processes messages on its platform.
4. How we share information
We do not sell your personal information. We share it only with service providers who help us run the service, such as payment, hosting and messaging providers, and only as needed. We may disclose information if required by law.
5. Data retention
We keep your information for as long as your account or subscription is active, and for as long afterwards as needed to meet legal, accounting or dispute resolution requirements. You may ask us to delete your data at any time.
6. Your choices and rights
You can ask us to access, correct or delete your personal information, or to stop messaging you, by writing to us on WhatsApp at +91 96173 65533. To stop a subscription, see our Refund Policy.
7. Security
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Children
Our services are intended for people aged 18 and above. We do not knowingly collect information from children.
9. Guidance disclaimer
Our readings are offered for guidance and reflection. They are not a substitute for professional medical, legal, financial or psychological advice, and no specific outcome is promised.
10. Changes to this policy
We may update this policy from time to time. The updated version will be posted here with a new date.
11. Contact
Charika Private Limited (CIN U96906MP2026PTC086014)
WhatsApp: +91 96173 65533
Web: dammruvani.com
This is a general template and should be reviewed by a qualified legal professional before publication.