This Privacy Policy describes how Shouryakriti, the legal entity that operates the DammruVani brand and the website located at this domain (collectively, "DammruVani", "we", "us", or "our"), collects, uses, discloses, and safeguards your information when you visit the website, book a consultation, purchase a digital asset, or otherwise engage with our services. Shouryakriti is based in Bhopal, Madhya Pradesh, India, and operates in accordance with applicable Indian laws including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

1. Who We Are

The data fiduciary responsible for the personal information collected through this website is Shouryakriti, a legal entity registered in Bhopal, Madhya Pradesh, India. DammruVani is the consumer brand under which Shouryakriti delivers Jyotish, Vastu, and related advisory services. References in this policy to "we" or "DammruVani" should be read as references to Shouryakriti acting in that capacity.

2. Information We Collect

We collect information that you provide directly, information collected automatically when you use the website, and information that we receive from third parties where applicable.

Information you provide directly: This includes your full name, email address, telephone number, preferred consultation date, written notes about your enquiry, and any astrological data you choose to share such as date, time, and place of birth. If you purchase a paid asset or consultation, our payment processor will collect billing details on our behalf.

Information collected automatically: When you visit the website, we and our infrastructure providers may collect technical information such as IP address, browser type and version, device and operating system identifiers, referring URL, pages visited, and timestamps. We use this information to maintain the security and reliability of the website and to understand aggregate usage patterns.

Information from third parties: If you reach us through a referral, social platform, or scheduling tool, we may receive information from those sources in accordance with their terms.

3. Sensitive Personal Information

Certain information that you may share for an astrological or Vastu consultation, such as date, time, and place of birth, family circumstances, or floor plans, is treated by us as confidential and is used solely to deliver the services you have requested. We do not sell, rent, or trade this information.

4. How We Use Your Information

We use the information we collect for the following purposes.

To deliver the services you have requested, including responding to enquiries, scheduling consultations, preparing reports and remedies, and providing access to digital assets that you have purchased or downloaded.

To process payments through trusted payment partners and to maintain accurate financial and tax records as required under Indian law.

To communicate with you about your account, your bookings, service updates, and material changes to our policies.

To improve the website, our content, and our service offerings, including through aggregated analytics that do not identify individual users.

To comply with legal obligations, respond to lawful requests from public authorities, and enforce our Terms of Service.

5. Legal Basis for Processing

We process personal information on the following legal bases under applicable law: your consent, the necessity of processing for the performance of a contract or service you have requested, our legitimate interests in operating and improving our business in a manner that does not override your rights, and compliance with legal obligations applicable to Shouryakriti.

6. Sharing of Information

We do not sell your personal information. We share information only in the limited circumstances described below.

Service providers: We work with payment processors, email service providers, hosting and infrastructure partners, scheduling tools, and analytics providers who process information on our behalf under appropriate contractual safeguards.

Professional advisors: We may share information with our auditors, accountants, and legal counsel where required for the operation of the business.

Legal and regulatory disclosures: We may disclose information when required by law, regulation, court order, or to protect the rights, property, or safety of Shouryakriti, our users, or others.

Business transfers: If Shouryakriti is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction subject to standard confidentiality protections.

7. Data Retention

We retain personal information only for as long as is necessary to fulfil the purposes described in this policy, to comply with our legal, accounting, and tax obligations under Indian law, and to resolve disputes. Booking records and financial records are retained for the period prescribed under applicable statutes. You may request deletion of personal information at any time, subject to lawful retention requirements.

8. Security

We implement reasonable physical, administrative, and technical safeguards designed to protect the information we collect. These include encryption in transit, restricted access, secure password storage, and periodic review of access controls. While we strive to protect your information, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you have the right to access the personal information we hold about you, to request correction of inaccurate or incomplete information, to request erasure where the information is no longer required, to withdraw consent where processing is based on consent, to object to certain processing activities, and to lodge a complaint with the appropriate data protection authority. To exercise these rights, contact us using the details provided at the end of this policy.

10. Cookies and Similar Technologies

The website may use cookies and similar technologies to remember your preferences, maintain your session, and understand how the site is used. You can configure your browser to refuse cookies or to alert you when cookies are being sent, although certain features of the site may not function correctly without them.

11. Children

The website and our services are not directed at individuals under the age of eighteen. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. International Transfers

DammruVani is operated from Bhopal, Madhya Pradesh, India. If you access the website from outside India, you understand that your information will be processed in India under Indian law.

13. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this page will indicate when the policy was last revised. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or about how Shouryakriti handles your personal information, please contact us at hello@dammruvani.com. You may also write to us at Shouryakriti, Bhopal, Madhya Pradesh, India.